Skills Johor, the first hub for vocational and technical skills training in Malaysia, has been granted the status of Master Administrator by Skills Development Department under Ministry of Human Resources. Skills Johor’s goal is to increase employability and entrepreneurship among Malaysians by providing quality Technical and Vocational Education and Training. This training (TVET) will be relevant to the current and future market and industry needs. It is a platform that provides a platform for the development and provision of skilled workers in Johor, Malaysia and Southeast Asia.
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Course type: Offline,
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Type of training: Offline,
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What will I get from this course? :
Malaysia's retail frontliners aren't considered to be the most efficient or effective in the region. We need to raise the standard of our frontliners to make Malaysia a top shopping destination worldwide. This requires the support of their managers. All employees must be customer-focused, open to constructive feedback and willing to improve their service.
This informative training session will give you the knowledge and skills to provide excellent service in today's fast-paced world. Participants will learn how to provide exceptional service and how to deal with demanding customers.
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