Skills Johor, the first hub for vocational and technical skills training in Malaysia, has been granted the status of Master Administrator by Skills Development Department under Ministry of Human Resources. Skills Johor’s goal is to increase employability and entrepreneurship among Malaysians by providing quality Technical and Vocational Education and Training. This training (TVET) will be relevant to the current and future market and industry needs. It is a platform that provides a platform for the development and provision of skilled workers in Johor, Malaysia and Southeast Asia.
Best Training courses providers in Malaysia
No.3A-18, Jalan PJU 8/3, Bandar Damansara Perdana, 47820 Petaling Jaya, Selangor, Malaysia.
Telephones:
03-77100502
Email:
Skills Johor
Categories
Fields of study
Trainings
Customer Service Excellence
Course description:
Malaysia's retail frontliners aren't considered to be the most efficient or effective in the region. We need to raise the standard of our frontliners to make Malaysia a top shopping destination worldwide. This requires the support of their managers. All employees must be customer-focused, open to constructive feedback and willing to improve their service.
This informative training session will give you the knowledge and skills to provide excellent service in today's fast-paced world. Participants will learn how to provide exceptional service and how to deal with demanding customers.
Cities: Petaling Jaya,
Course type: Offline,
Availability of a certificate:
Yes
Employment:
No
Number of lessons:
Total:
Course duration:
2 days
Frequency of visiting classes:
Type of training: Offline,
Course broadcast type:
Workshops:
No
Checking homework:
No
Graduation project:
No
Employment:
No
What will I get from this course? :
Last reviews for "Skills Johor"
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Concrete examples are a bit more practical.
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A great course! I was amazed at the amount of information included.
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I have gained valuable information and resources from this course to help me manage my team and reduce conflict. This course is very practical.
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This course is recommended for anyone who is just starting out in management, but has not had any prior experience.
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This course is not for those who are looking for real help with learning management strategies.
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