Best Training courses providers in Malaysia
Lean Management Academy
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Suite 905, 9th Floor, PJ Tower, AMCORP Trade Centre, No. 18 Jalan Persiaran Barat, 46050, Petaling Jaya, Selangor Darul Ehsan, Malaysia
+603 7955 9897
School website:

Lean Management Academy was created to provide unmatched customer value by a client-driven focus. We will do this by creating value for all Lean Management Academy stakeholders. This will allow us to satisfy clients’ needs and give lasting value. Lean Management Academy uses our EXPERIENCES ARE A VALUE ADDED And a FOCUSED Voice, to Provide QUALITY HIGH Lean Management Consulting for companies with a GROWTH MINDSET Helping you reach your goals CLARITY To ELIMINATE WASTE. We value your opinion and welcome feedback. We will promptly address your concerns and provide solutions. To share new ideas and concepts with everyone, we will continue to sharpen our saw. Our associates have high levels of training and can answer any questions you might have. The associates will help you remember the training in an easy-to-understand way. Our trainers are approachable and friendly, and will do everything possible to make your course enjoyable. You’ll have access to free tips and advice throughout your course as well as afterward. Each member of our team has been thoroughly vetted so that you can expect the highest standards.

Customer Service
Course type: Offline,
Availability of a certificate: Yes
Employment: No
Number of lessons:
Course duration: 1 day
Frequency of visiting classes:
Type of training: Offline,
Course broadcast type:
Workshops: No
Checking homework: No
Graduation project: No
Employment: No
What will I get from this course? :
Course description: Customer service is about solving problems, providing solutions, being polite, and making customers feel comfortable. Good customer service requires empathy, sincerity, and understanding. Customer orientation is about understanding and focusing on customers. Participation in customer service activities encourages participants to "feel" and "see" the effects of their behavior on customers and colleagues, thereby allowing them to improve their customer service skills. Each activity includes an engaging task as well as a thought-provoking review.
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