Best Training courses providers in Malaysia
ITRAINING EXPERT GLOBAL
4 reviews

We are more than just a supplier of pre-made courses. We work hard to ensure significant and measurable contribution to the clients that we work for.For over 19 years, we has consistently strive to bring the latest thinking, the leading techniques, the most accomplished and experienced trainers into high performing organisations, large and small throughout the Asia Pacific region and beyond.We specialize in customized training programmes that help organisations become leaner, more compliant and more progressive.Throughout the two decades, we have trained thousands of clients from all major Multi National companies in a myriad of industries.Our motto is that we empower your talents with skills and capability to boost their organisations to reach the higher standards, drive efficiency and boost profitability and business sustainability.

SALES STRATEGY
Cities: Kuala Lumpur,
Course type: Offline,
Availability of a certificate: No
Employment: No
Number of lessons:
Total:
Course duration:
Frequency of visiting classes:
Type of training: Offline,
Course broadcast type:
Workshops: Yes
Checking homework:
Graduation project: No
Employment: No
What will I get from this course? :
Course description: Participants will be equipped with the necessary communication skills to get rid of dead ends once and forever. Selling is an essential function of any business. Either you or your prospects will sell you on the idea that you are a good fit for them, or you can sell them the idea that you are a dead end. This is why some of the most successful salespeople have a strong set of tools and techniques that are derived from Neuro Linguistic Programming. This subject can help you improve your communication skills and influence. It's easy to learn.
DEVELOPING AND IMPLEMENTING CUSTOMER SERVICE STRATEGIES
Cities: Kuala Lumpur,
Course type: Offline,
Availability of a certificate: No
Employment: No
Number of lessons:
Total:
Course duration:
Frequency of visiting classes:
Type of training: Offline,
Course broadcast type:
Workshops: Yes
Checking homework:
Graduation project: No
Employment: No
What will I get from this course? :
Course description: This training is titled Developing and implementing Customer Service Centric Delivery. It focuses on strategy, culture and mindset for customer service based personnel to improve their service delivery to a wider audience. Participants will be expected to:Clarify customer needs and use appropriate communication techniques. Identify problems in service delivery and suggest solutions. Offer constructive and relevant advice to improve customer service delivery. Ensure that customer service opportunities and strategies are communicated to the appropriate individuals and groups. Within the organisational requirements, take prompt action to resolve customer problems and complaints.
EFFECTIVE CONTRACT NEGOTIATIONS
Cities: Kuala Lumpur,
Course type: Offline,
Availability of a certificate: No
Employment: No
Number of lessons:
Total:
Course duration: 2 days
Frequency of visiting classes:
Type of training: Offline,
Course broadcast type:
Workshops: Yes
Checking homework:
Graduation project: No
Employment: No
What will I get from this course? :
Course description: This training will teach you how to: Develop a skillful and efficient contract negotiation ability. Effective communication within and outside the organization. Know your strengths and weaknesses. Understanding contract requirements and avoiding contractual risks is key. Negotiate with diverse cultures and plan and execute a successful negotiation. Be confident in your ability and skills to negotiate with all levels of organizations.
SECRETARY AND ADMINISTRATIVE SKILLS
Cities: Kuala Lumpur,
Course type: Offline,
Availability of a certificate: Yes
Employment: No
Number of lessons:
Total:
Course duration:
Frequency of visiting classes:
Type of training: Offline,
Course broadcast type:
Workshops: No
Checking homework: No
Graduation project: No
Employment: No
What will I get from this course? :
Course description: Administrators and secretaries are often not aware that they hold one of the most crucial jobs in the company. They are more than just an extra pair of hands. They have to manage the office's daily operations when the top leadership is unavailable. They need to be able to communicate, manage time, and manage stress. They have all the tools they need to overcome everyday challenges at work. This practical course will train administrative staff to increase their strategic skills and to have the right mindset to create a positive work environment. This course will teach you how to manage people and improve your job performance.
Go to Course
Price: USD 890.00
MANAGING EMOTION, CONFLICT AND CHANGE
Cities: Kuala Lumpur,
Course type: Offline,
Availability of a certificate: Yes
Employment: No
Number of lessons:
Total:
Course duration:
Frequency of visiting classes:
Type of training: Offline,
Course broadcast type:
Workshops: No
Checking homework: No
Graduation project: No
Employment: No
What will I get from this course? :
Course description: Human beings don't fit into a machine. In any context, we are people. Particularly in the workplace. Every day, emotions are present in the workplace. Expressions of joy, laughter, anticipation, or disappointment are all possible. It is important to ask: "How can we deal with them when their negative effects start to affect others negatively?" A toxic environment can cause a slow workflow to stop. This could be caused by outbursts, rivalries, and even the hurtful treatment of clients. It is your job as leaders and managers to create a welcoming environment for all staff. A lack of morale can be contagious. NLP is used to assist participants in developing an emphatic mindset that will help them prevent emotional turmoil from escalating at work. They will also gain a deeper understanding of themselves.
MANAGING EMOTION, CONFLICT AND CHANGE
Cities: Kuala Lumpur,
Course type: Offline,
Availability of a certificate: No
Employment: No
Number of lessons:
Total:
Course duration:
Frequency of visiting classes:
Type of training: Offline,
Course broadcast type:
Workshops: No
Checking homework: No
Graduation project: No
Employment: No
What will I get from this course? :
Course description: Human beings don't fit into a machine. In any context, we are people. Particularly in the workplace. Every day, emotions are present in the workplace. Expressions of joy, laughter, anticipation, or disappointment are all possible. It is important to ask: "How can we deal with them when their negative effects start to affect others negatively?" A toxic environment can cause a slow workflow to stop. This could be caused by outbursts, rivalries, and even the hurtful treatment of clients. It is your job as leaders and managers to create a welcoming environment for all staff. A lack of morale can be contagious. NLP is used to assist participants in developing an emphatic mindset that will help them prevent emotional turmoil from escalating at work. They will also gain a deeper understanding of themselves.
DEVELOPING AND IMPLEMENTING CUSTOMER SERVICE STRATEGIES
Cities: Kuala Lumpur,
Course type: Offline,
Availability of a certificate: Yes
Employment: No
Number of lessons:
Total:
Course duration:
Frequency of visiting classes:
Type of training: Offline,
Course broadcast type:
Workshops: No
Checking homework: No
Graduation project: No
Employment: No
What will I get from this course? :
Course description: This training, Developing and Implementing Customer Services Centric Service Delivery, focuses on Strategy and Culture to improve customer service delivery to a wider and international audience.
Last reviews for "ITRAINING EXPERT GLOBAL"
  • htruy
    2022-08-02 18:54:32

    very long wait for the teacher constantly late parking no

  • Ronrery
    2022-08-02 18:54:30

    A training provider like no other

  • Mike8uu
    2022-08-02 18:54:29

    very professional training provider, their sales training is very good, their trainer give very practical sales example and have real life sales experience.

  • Janet
    2022-08-02 18:54:27

    best school ever)

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