Best Training courses providers in Malaysia
Best Hospitality Management training courses near You in Malaysia. Rating with real reviews
Financial Management For Finance Professionals
This course will teach you the basics of financial management terminology and how to interpret key financial information. Your colleagues and the board of directors will be more confident in your ability to communicate and present sound financial analyses. You will be able to identify and implement the right financial tools to help you make better financial decisions. Maximising corporate value is the ultimate goal of financial management. There is a balance between the short-term quarterly earnings target and the long-term strategic financial planning horizon.
Number of lessons:
Course duration: 2 days
Employment: No
Sales Accelerator
Our course will give participants the necessary skills to enhance and increase sales opportunities. It also helps participants expand their business success using the right tools and technology. We will emphasize core competencies of Sales to increase understanding and ability on who and how we should target, warm up cold calling, follow up leads, use networking effectively and manage customers emotionally intelligently.
Number of lessons:
Course duration: 2 days
Employment: No
Understanding of Investment Management
Participants will be introduced to the theory and practice of investment through this training. This training will cover important topics in bonds, ordinary shares and unit trusts, money markets instruments, securities analysis and portfolio management, as well as investment risk and return. It will provide a solid foundation for both conceptual and practical knowledge.
Number of lessons:
Course duration: 1 Day
Employment: No
Delivering Customer Service Excellence
You can build a relationship with customers by excelling in customer services. There are many skills you can use to be successful in customer service. Every company is in business for their customers and will continue to be in business due to its customers. Today's customers have many options when it comes time to choose between products and services. Customers are the ones who decide what products and services they want. Your customers exceptional customer service is what will make your company the best choice. Customers are the top priority of any business.
Number of lessons:
Course duration: 2 day
Employment: No
Customer Service
Customer service is about solving problems, providing solutions, being polite, and making customers feel comfortable. Good customer service requires empathy, sincerity, and understanding. Customer orientation is about understanding and focusing on customers. Participation in customer service activities encourages participants to "feel" and "see" the effects of their behavior on customers and colleagues, thereby allowing them to improve their customer service skills. Each activity includes an engaging task as well as a thought-provoking review.
Number of lessons:
Course duration: 1 day
Employment: No
Customer Service Excellence
Malaysia's retail frontliners aren't considered to be the most efficient or effective in the region. We need to raise the standard of our frontliners to make Malaysia a top shopping destination worldwide. This requires the support of their managers. All employees must be customer-focused, open to constructive feedback and willing to improve their service. This informative training session will give you the knowledge and skills to provide excellent service in today's fast-paced world. Participants will learn how to provide exceptional service and how to deal with demanding customers.
Number of lessons:
Course duration: 2 days
Employment: No