Best Training courses providers in Malaysia
Best Hospitality Management training courses near You in Malaysia. Rating with real reviews
FOUNDATION SKILLS FOR ELITE PA'S AND EXECUTIVE ASSISTANTS
A company's most important employee is its Executive Assistant or Personal Assistant. A Personal Assistant, or Executive Assistant, plays an important role in an organization. They are the primary point of contact for clients both internal and external. A wide range of tasks are performed by the Executive Assistant or Personal Assistant every day, including scheduling and following up communications, meeting management and recording important information. The Foundation Skills for Elite PA's or Executive Assistants training course at PD Training can help the Personal Assistant and Executive Assistant to improve their job skills and personality. The Foundation Skills for Elite PA's and executive assistants training course allows an executive assistant or personal assistant to continuously improve their skills in order to deal with the latest technologies and management systems. It also helps them to develop professional communication skills that will allow them to communicate effectively with all levels of staff. This course teaches you how to be more efficient, organized, and well-planned. Practical training courses provide techniques that you can actually use. We are looking forward to seeing you at a class in Malaysia or Kuala Lumpur. The Foundation Skills for Elite PA's & Executive Assistants Training Course can be delivered at your location by one of our experienced local or international trainers, or online via our HIVE technology.
CUSTOMER SERVICE TRAINING COURSE
Are you able to make lasting impressions on your clients when you meet with them? Are you able to retain your existing clients and attract new ones? If the answer is no, then your customer service process might be flawed. An organization must provide world-class customer service in order to attract potential clients and build loyalty.
Learn how to build positive relationships with clients by taking a Customer Service Training Course from PD Training. This course will show you how to keep your clients happy and increase repeat business. This training demonstrates how to assess your company's ability meet or exceed your customers' expectations. Employees with excellent customer service skills are more likely to be committed to their jobs. This is because they have a better experience in dealing with clients and employees.
Enrol in this course to make the first step towards customer service. This engaging and fun Customer Service Training Course can be found in Malaysia and Kuala Lumpur.
The Customer Service Training Course can be delivered at your location by one of our experienced local or international trainers, or online via our HIVE technology.
Critical & Creative Thinking for Problem Solving & Decision Making
This course is hands-on and activities driven. It helps you to improve your results through better understanding and more effective implementation of problem solving and decision making. It sharpens your skills and gives you the ability to take the best decisions in all situations. You will be able to use and sustain the learning you have acquired through our program by actively participating. You will be able make the best possible impact on every situation by facing a problem and making the right decision each time.
Asset Management
This course will teach you how to distinguish between stock and fixed assets. Examples are used to illustrate the concepts of stock and fixed assets. Each asset is identified and its purpose is indicated. Understanding the impact stockpiling has on the bottom line of a business. Understanding the impact stock and asset management has on a company's profitability.
Effective Business Writing
The training will help you improve your writing skills and enable you to use that competitive edge to communicate your points in a clear, concise way. Participation in the program will provide you with a challenging training environment that allows you to learn and apply your knowledge with the goal of developing winning habits. You should be able to make a positive difference at any opportunity that requires you to write business.
Communication And Relationship In The New Millennium Training
This course teaches you skills that increase personal productivity and relationships through better understanding and effective implementation. Our program provides a challenging training environment that will allow you to learn and apply your knowledge to your life. Communicating at every opportunity will make the biggest positive impact.
Leadership Training
This course is specially designed to improve and enhance managerial skills. It is suitable for those just starting out in management as well as those with more experience. This course will help you optimize your daily tasks. Participation in the program is mandatory. It will provide you with a challenging training environment that allows you to apply your learning and maintain it with the goal of developing winning habits.
High Impact Sales Management
This training is specifically designed to improve and enhance managerial skills. It's suitable for anyone starting in sales team management as well as experienced managers. This course will equip you with the skills to maximize your day's performance. Participation in the program is mandatory. It will provide you with a challenging training environment that allows you to apply your learning and maintain it with the goal of developing winning habits.
Team Building Malaysia That Works !
Participants will have an advantage over organizations that don’t believe in Team Power or Transformation by participating in this program. This program promotes teamwork awareness and encourages participants to work together to achieve self-empowerment.
5-Star Customer Service Excellence
This hands-on program is a challenging, hands-on and activity-driven program that teaches skills that are focused on customer service excellence at every touch point with customers. Even experienced customer service representatives can benefit from this program. It will help them to be more efficient and competitive in their service offerings. Our program provides a challenging training environment that will allow you to learn and maintain your skills until you are able to form winning habits. When you face your customers, you will be able to make the most positive impact possible.
Communication And Relationship In The New Millennium
This program will teach skills that increase personal productivity and relationships through better understanding and effective implementation. Our program provides a challenging training environment that will allow you to learn and apply your knowledge to your life. Communicating at all possible opportunities will make a positive impact and help you create the best results. Communication and Relationships in The New Millennium focuses primarily on the following areas: Communications. Contribution. Leadership. Building relationships. Communication tools
Effective Business Writing
The training will help you improve your writing skills and enable you to use that competitive edge to communicate your points in a clear, concise way. Participation in the program will provide you with a challenging training environment that allows you to learn and apply your knowledge with the goal of developing winning habits. You should be able to make a positive difference at any opportunity that requires you to write business.
Conflict Management & Prevention
Every organization wants to make sustainable profits. They also want effective collaboration and teamwork among their colleagues. But, it can be difficult to deal with people who have different interests and personalities. Tensions are inevitable in any team. But, teams that can manage disaster and pain will be able to turn difficulties into opportunities for growth.
The program helps people become more aware of their own values and attitudes. This can influence how they behave in professional settings and lead to conflict. This program provides tools and methods to help you identify when conflict should be handled, how and to negotiate, what to do to solve the real problem, and how to find creative solutions.
Participants can immediately apply the self-development and each methodology. Participants will be able to practice new techniques and use them effectively at work with plenty of practice. We use the participants' unresolved issues in their workplaces during the program. All information is kept confidential.
Understanding how to manage conflict allows you to deal with difficult situations and minimize the damage. The best practices for preventing conflict lead to improved relational leadership skills, positive attitudes, practices, and achievements.
Conflict Management & Prevention
Every organization wants to make sustainable profits. They also want effective collaboration and teamwork among their colleagues. But, it can be difficult to deal with people who have different interests and personalities. Tensions are inevitable in any team. But, teams that can manage disaster and pain will be able to turn difficulties into opportunities for growth. The program helps people become more aware of their own values and attitudes. This can influence how they behave in professional settings and lead to conflict. This program provides tools and methods to help you identify when conflict should be handled, how and to negotiate, what to do to solve the real problem, and how to find creative solutions. Participants can immediately apply the self-development and each methodology. Participants will be able to practice new techniques and use them effectively at work with plenty of practice. We use the participants' unresolved issues in their workplaces during the program. All information is kept confidential. Understanding how to manage conflict allows you to deal with difficult situations and minimize the damage. The best practices for preventing conflict lead to improved relational leadership skills, positive attitudes, practices, and achievements.
Professional Customer Service Development Program
While most customer service professionals are proficient at communicating, they may struggle to communicate effectively with others. This is particularly true when they try to change from a relationship approach to customer service. Inexperienced customer service professionals are more likely to be ineffective when dealing with prospects in unfamiliar situations. This could be due to a lack or confidence in their abilities and poor communication skills. This customer service program was specifically designed for portfolios. It provides a holistic approach to customer service that will help you to be able to serve customers effectively and lead others to greater success in the market. The customer service professionals are encouraged to be more positive and to improve their communication skills.
Transformative Communications
This course will teach you a new way to communicate. It is based on developing qualities like empathy, integrity and responsibility. It will help you build self-confidence, self-esteem, and understanding of others.
Situation Leadership
This course will teach you how to make your team more successful in reaching their goals. It also shows you how to best respond to their performance needs. Situational leadership is A proven model for effective leadership that has stood the test of time .
High Impact Selling Skills
By the end of this course, participants will be able to: Create an action plan and prioritize to maximize selling effectiveness. Be acquainted with all sales process to deliver results. Adopt the skills and techniques that routinely deliver positive customer experiences. Use a customer-focused selling approach to close more sales in less time. Proactively manage key-account customers to promote additional sales. Effectively organize their schedule to achieve sales goals and build a pipeline. Adopt appropriate sales persuasion and negotiation techniques. Develop effective sales communication skills
Management
This course will teach learners how to manage remote and multiple teams, increase team performance, and recruit staff . This course will cover the issues of managing remote and multiple teams, as well as possible solutions. Different types of teams. Different types of team management.
Communication and Interpersonal Skills
This course helps people communicate effectively, appropriately and clearly in all situations. This is a great course for everyone, the benefits can have a positive effect on every aspect of their life.
Learn to understand how you communicate, how others communicate and adjust to meet their needs,
This will help them receive your message more clearly and improve relationships in general. If you
have never completed a Communications Course of this type you are missing out on awareness, and
understanding of fundamental concepts that can have a profound effect on your life and success in the
workplace.
Communication and Interpersonal Skills
This course helps people communicate effectively, appropriately and clearly in all situations. This is a great course for everyone, the benefits can have a positive effect on every aspect of their life. Learn to understand how you communicate, how others communicate and adjust to meet their needs, This will help them receive your message more clearly and improve relationships in general. If you have never completed a Communications Course of this type you are missing out on awareness, and understanding of fundamental concepts that can have a profound effect on your life and success in the workplace.
Situation Leadership
This course will teach you how to make your team more successful in reaching their goals. It also shows you how to best respond to their performance needs. Situational leadership is A proven model for effective leadership that has stood the test of time .
Communication and Interpersonal Skills
This course helps people communicate effectively, appropriately and clearly in all situations. This is a great course for everyone, the benefits can have a positive effect on every aspect of their life. Learn to understand how you communicate, how others communicate and adjust to meet their needs, This will help them receive your message more clearly and improve relationships in general. If you have never completed a Communications Course of this type you are missing out on awareness, and understanding of fundamental concepts that can have a profound effect on your life and success in the workplace.
Communication Skills for Customer Service
Hospitality professionals must communicate with different kinds of customers each day. It is important to maintain your professionalism. customer service skills You will always be ready to serve your guests in any situation.
SALES STRATEGY
Participants will be equipped with the necessary communication skills to get rid of dead ends once and forever. Selling is an essential function of any business. Either you or your prospects will sell you on the idea that you are a good fit for them, or you can sell them the idea that you are a dead end. This is why some of the most successful salespeople have a strong set of tools and techniques that are derived from Neuro Linguistic Programming. This subject can help you improve your communication skills and influence. It's easy to learn.
DEVELOPING AND IMPLEMENTING CUSTOMER SERVICE STRATEGIES
This training is titled Developing and implementing Customer Service Centric Delivery. It focuses on strategy, culture and mindset for customer service based personnel to improve their service delivery to a wider audience. Participants will be expected to:Clarify customer needs and use appropriate communication techniques. Identify problems in service delivery and suggest solutions. Offer constructive and relevant advice to improve customer service delivery. Ensure that customer service opportunities and strategies are communicated to the appropriate individuals and groups. Within the organisational requirements, take prompt action to resolve customer problems and complaints.
EFFECTIVE CONTRACT NEGOTIATIONS
This training will teach you how to: Develop a skillful and efficient contract negotiation ability. Effective communication within and outside the organization. Know your strengths and weaknesses. Understanding contract requirements and avoiding contractual risks is key. Negotiate with diverse cultures and plan and execute a successful negotiation. Be confident in your ability and skills to negotiate with all levels of organizations.
SECRETARY AND ADMINISTRATIVE SKILLS
Administrators and secretaries are often not aware that they hold one of the most crucial jobs in the company. They are more than just an extra pair of hands. They have to manage the office's daily operations when the top leadership is unavailable. They need to be able to communicate, manage time, and manage stress. They have all the tools they need to overcome everyday challenges at work. This practical course will train administrative staff to increase their strategic skills and to have the right mindset to create a positive work environment. This course will teach you how to manage people and improve your job performance.
MANAGING EMOTION, CONFLICT AND CHANGE
Human beings don't fit into a machine. In any context, we are people. Particularly in the workplace. Every day, emotions are present in the workplace. Expressions of joy, laughter, anticipation, or disappointment are all possible. It is important to ask: "How can we deal with them when their negative effects start to affect others negatively?" A toxic environment can cause a slow workflow to stop. This could be caused by outbursts, rivalries, and even the hurtful treatment of clients. It is your job as leaders and managers to create a welcoming environment for all staff. A lack of morale can be contagious. NLP is used to assist participants in developing an emphatic mindset that will help them prevent emotional turmoil from escalating at work. They will also gain a deeper understanding of themselves.
MANAGING EMOTION, CONFLICT AND CHANGE
Human beings don't fit into a machine. In any context, we are people. Particularly in the workplace. Every day, emotions are present in the workplace. Expressions of joy, laughter, anticipation, or disappointment are all possible. It is important to ask: "How can we deal with them when their negative effects start to affect others negatively?" A toxic environment can cause a slow workflow to stop. This could be caused by outbursts, rivalries, and even the hurtful treatment of clients. It is your job as leaders and managers to create a welcoming environment for all staff. A lack of morale can be contagious. NLP is used to assist participants in developing an emphatic mindset that will help them prevent emotional turmoil from escalating at work. They will also gain a deeper understanding of themselves.
DEVELOPING AND IMPLEMENTING CUSTOMER SERVICE STRATEGIES
This training, Developing and Implementing Customer Services Centric Service Delivery, focuses on Strategy and Culture to improve customer service delivery to a wider and international audience.
Digital Marketing with Linkedin Advertising
This course will teach you the basics of digital marketing and how to reach your target consumers online using paid advertising. It also covers growth hacking skills, which you'll need to generate organic traffic.
Project Management For Small & Medium Enterprise Training
This training will focus on common elements and principles of project management that are important for successful project deliveries. The training will allow anyone, even if they are not project managers, to understand the basics of project managing. You can be an experienced employee looking for a new role within your organization and want to become a project manger.
Excel for Trading and Investment
This course is intended to be educational. This course does not provide financial advice on investing. We are not responsible for any loss or gain in investment. This course teaches you how to use Excel to trade stocks and invest in stocks. Algorithms are computer programs that purchase or sell stock according to mathematical formulas. These trades occur at a speed that is difficult for humans to duplicate. It is important that finance professionals and everyone else who invests in stock markets understand how these algorithms work.
HTML5 and CSS3 Web Design Training
This HTML course introduces beginners to basic HTML. This course will teach you the basics of HTML, how it is structured, and the most important tags and features. Learn how to add text and lists, flow text around them, create HTML forms, embed audio or video, and link to other sites and pages. Additional tutorials will cover HTML5's new elements and help you get started with Cascading Style Sheets.
Python Programming Specialization
In this course you will learn: Python Fundamental, Python Intermediate, Python Data Analytics and Visualization, Python Statistical Analysis, Python Web API with Flask. Python course will show you the basics of Python, from beginner to advanced, to meet your business needs.
Basic Java Training
This course will teach you how to program with Java. The trainer will explain the basics of data types, strings and arrays, as well as loops, expressions and functions. You'll learn how to control the flow of your code and create classes according to object-oriented design principles. Next, you will learn advanced techniques to work with arrays and manipulate files and build graphical user interfaces that respond to user input. This course is ideal for both beginning and experienced programmers looking to learn Java.
Business Innovation with Blockchain Technology
In this course you will learn Business Innovation & Economics. Business Opportunities & Fundraising with Blockchain. Hyperledger Composer Application Hands-on. This course is for business owners, executives at all levels, professionals, IT executives, and entrepreneurs. It teaches basic blockchain concepts, as well as how to implement them in your business. There are many hands-on exercises.
Basic Excel Training
In this course you will learn all about Excel.
Basic Cyber Security Course
This course will provide a basic overview of Cyber Security and help you to identify cyber threats and best practices for protecting yourself from online scams and cyber attacks.
QuickBooks Pro Accounting Essential Training
In this course you will learn how to set up customers, vendors and employees. You will be guided through daily operations such as creating estimates, sales receipts, invoices, processing payments, recording deposits, printing checks, and recording deposits. Learn how to create reports, locate data about your business and close the books with end-of year preparations.
C++ Essential Training
This course will walk you through the essentials of C++. C++ is a reliable tool. C++ is widely used in both applications and systems development. It can be found for almost every operating system. C++ has also influenced many other derivative languages like C# and Java.
Full PHP with MYSQL Training
This PHP with MYSQL course is designed to help beginners learn PHP basics (including variables and logical expressions), as well as how to connect PHP to MySQL databases. The trainer will explain the basics of CRUD to update a database. This 2 day web development training course focuses on PHP and MYSQL. PHP is a reliable programming language that powers many data-driven CMS websites like Wordpress, Joomla, and Magento.
Search Engine Optimisation SEO Essential Training
This Search Engine Optimization SEO training will teach you how to optimize your website for search engines to attract the right type of traffic to your pages. Learn how to read the results page and determine your ranking. You will also see how rankings impact small and large businesses. Learn how to implement basic SEO strategies such as keyword research, building links, optimizing your pages and content, measuring your progress, and planning for a long-term strategy. This course will help you learn whitehat SEO techniques
HTML5 and CSS3 Web Design Training
This HTML course introduces beginners to basic HTML. This course will teach you the basics of HTML, how it is structured, and the most important tags and features. Learn how to add text and lists, flow text around them, create HTML forms, embed audio or video, and link to other sites and pages. Additional tutorials will cover HTML5's new elements and help you get started with Cascading Style Sheets.
Finance for Non-Finance Managers
Finance for Non-Finance managers is a one-day workshop that provides an overview of financial knowledge and essentials to support line-managers, executives and other staff in their day to day activities. Managers need to be able to manage and control their operations. This workshop will provide a critical examination of financials and present solutions. The issues are distilled for group discussion and application exercises.
The workshop Finance for Non-Finance Managers will be 1 day long and cover: Understanding and Applying Key Financial Terms. Understand the various types of financial reports. Able to differentiate between cash and accrual accounting. Identify and analyse important data for decision making.
Full PHP with MYSQL Training
This PHP with MYSQL course teaches beginners PHP basics, including variables and logical expressions. It also demonstrates how to connect PHP to MySQL databases. The trainer will show you how to use CRUD to update your database. This 2-day web development training course is focused on PHP and MYSQL. PHP is a reliable programming language which powers many data-driven CMS websites such as Wordpress, Joomla and Magento.
How to Sell on Qoo10 Marketplace
This course will show you how to use QSM efficiently. You will also learn how to sell on Qoo10 effectively and avoid the trap of Qoo10. Qoo10 is a popular and fastest-growing online marketplace. It is an e-commerce platform that offers customers a fun, easy, competitive, and secure way to shop for trusted goods and services all around the globe. QSM (Qoo10 sales manager) allows sellers to easily manage their items.
Project Management For Small & Medium Enterprise Training
This training focuses on the common principles and elements of project management that are essential for successful project delivery. This training is designed to help anyone who isn't a project manager learn the basics of project management. An experienced employee may be looking to change his role and become a project manager. By learning the principles of successful projects, he will be able manage projects in his own area. This training is also targeted at small and medium-sized business owners, as well as startup entrepreneurs.
Advanced React.js Training
Facebook has developed React, a powerful front-end tool. It handles the view layer for mobile and web apps. React.js was designed to simplify the process of creating modular, reusable user interface components. This advanced React.js course extends the basic React.js class.
HTML5 and CSS3 Web Design Training
This HTML course introduces beginners to basic HTML. This course will teach you the basics of HTML, how it is structured, and the most important tags and features. Learn how to add text and lists, flow text around them, create HTML forms, embed audio or video, and link to other sites and pages. Additional tutorials will cover HTML5's new elements and help you get started with Cascading Style Sheets.
Adobe InDesign CC Essential Training
InDesign is a powerful page layout tool that can be used by design agencies, publishers, magazines, newspapers, and freelance designers all over the world. This course will cover the fundamental features of InDesign: how to customize and navigate the workspace, manage documents and create flexible master pages. It also covers text frames and graphics. You can export and print documents and create interactive PDFs.
Adobe XD UI/UX Training
Adobe XD CC a powerful tool for UX and UI design, prototyping and design. This course will provide an overview of the functionality and features in Adobe XD CC and how they can be used to help you create compelling digital experiences.
Adobe Premiere Pro CC Essential Training
Adobe Premiere Pro is an excellent video-editing program. This course will cover the basics of Adobe Premiere Pro: adding titles and effects to video, editing audio and correcting color.
Six Sigma For Small & Medium Enterprises
Six Sigma, a method for improving process quality from manufacturing to trading and product to service, is widely used in enterprises all over the globe since 1985. The misconception is that six sigma can only be used in manufacturing or large enterprises. Six Sigma is suitable for all sizes of businesses, including start-ups, and for many different types of products and processes. This course focuses on the proper sizing Six Sigma deployment to small and medium enterprises.
Design Thinking for Social Entrepreneurship
Today, design thinking and social entrepreneurship are essential for our nation. Design thinking allowed us to solve daily pressing problems more effectively, empathetically and entertainingly. Social entrepreneurship looks out for the less privileged, turns your business into a profitable-meaningful cause, and possibly inspire people to do good for others. This course will teach you how to create a social enterprise and provide support for your work.
Network Security Essential Training
Today's network architecture can be complex. It is constantly changing, and there are attackers who want to exploit these vulnerabilities. Network security refers to the use of physical and software preventative steps to ensure the integrity and usability of your network and data. It stops threats from spreading or entering your network. This two-day course in network security will provide basic knowledge for beginners.
Increase Your Business with Excellent Customer Service
It is crucial to get a customer. Is it enough to keep them coming back? One thing is essential to a successful business: excellent customer service and repeat clients. Resolving customer problems and building trust can help you build your business and become their friend. High customer satisfaction and excellent customer service are key ingredients to growing a business. Understanding and managing customer expectations is key to success.
Effective Negotiation Training
In this course you will learn all about Negotiation. The skills of negotiation are not only for sales professionals. Anyone can learn the simple rules of negotiation to get a great deal on a new car or house, or achieve greater success at work by getting better deals with suppliers, customers, and even colleagues.
C# Programming Essential Training
C#, an object-oriented language created by Microsoft, is used by system engineers, desktop programmers, as well as mobile app developers around the globe. This course will cover C#'s history and core syntax as well as the basics of writing good C# code. The trainer will explain C#'s relationship with.NET, Windows, and show you how to install Visual Studio. Next, the trainer will dive into the language.
Software Defined Networking (SDN) Training
Google, Amazon and Microsoft have all made significant investments in Software Defined Networking (SDN) in recent years. Many have also published details about their own SDN software and whitebox switch implementations. Software Defined Networking (SDN), which separates network control from forwarding functions, allows the network control to be directly programmeable. The underlying infrastructure can then be abstracted to allow applications and network services to use Open Source Platform. OpenFlow(tm), a protocol that is essential for SDN solutions, is the foundation. This course will teach you how to use the OpenFlow framework to create an open SDN controller.
Excel for Trading and Investment
Algorithms are used to conduct many stock market trades. These programs use mathematical formulas to buy and sell stocks. These trades occur at a speed that is difficult for humans to duplicate. It is important that finance professionals and everyone who invests on the stock market understand how these algorithms work. This course teaches you how to use Excel to trade stocks and invest in stocks.
Critical Thinking and Problem Solving
Your team and organization depend on your ability to use good judgment and make the right decisions with the information available. Strong critical thinking skills are essential for making good decisions. This course will equip you with the skills to think more critically about your next problem and find a solution more efficiently. After achieving at least 75% attendance, all participants will be awarded a Certificate of Completion.
Price:
MYR880.00
Number of lessons:
Course duration:
1 day
Employment:
No
Increase Your Business with Excellent Customer Service
It is crucial to get a customer. Is it enough to get a customer? Do they return for more ....and continue buying? Resolving customer problems and building trust can help you build your business and become their friend.
A successful business requires excellent customer service and high customer satisfaction. Understanding and managing customer expectations is key to success. After achieving at least 75% attendance, all participants will be awarded a Certificate of Completion.
Basic Cyber Security Course
This course will give you a general overview of Cyber Security. It will also help you identify cyber threats and best practices to protect yourself against them.