Best Training courses providers in Malaysia
Best Customer service training courses near You in Malaysia. Rating with real reviews
5-Star Customer Service Excellence
Cities: Kuala Lumpur,
Number of lessons:
Course duration: 2 days
Employment: No
This hands-on program is a challenging, hands-on and activity-driven program that teaches skills that are focused on customer service excellence at every touch point with customers. Even experienced customer service representatives can benefit from this program. It will help them to be more efficient and competitive in their service offerings. Our program provides a challenging training environment that will allow you to learn and maintain your skills until you are able to form winning habits. When you face your customers, you will be able to make the most positive impact possible.
Advanced Customer Service Management
Cities: Kuala Lumpur,
Number of lessons:
Course duration: 1 week
Employment: No
This program is designed to give participants the skills necessary to provide positive customer service. They will be able deal with customers efficiently, maximize their potential and exceed their expectations. Participants will understand the importance of customer service skills by the end. Identify the strengths and weaknesses of the organisation's customer service approach. Use your influence skills to establish long-lasting relationships with customers. Different customer behavior styles. Be able maximize the opportunities presented by a complaining customer. Develop strategies to show exceptional customer service. Understanding the importance of the telephone and the use of social media to deliver exceptional customer service is crucial.
DEVELOPING AND IMPLEMENTING CUSTOMER SERVICE STRATEGIES
Cities: Kuala Lumpur,
Number of lessons:
Course duration:
Employment: No
This training is titled Developing and implementing Customer Service Centric Delivery. It focuses on strategy, culture and mindset for customer service based personnel to improve their service delivery to a wider audience. Participants will be expected to:Clarify customer needs and use appropriate communication techniques. Identify problems in service delivery and suggest solutions. Offer constructive and relevant advice to improve customer service delivery. Ensure that customer service opportunities and strategies are communicated to the appropriate individuals and groups. Within the organisational requirements, take prompt action to resolve customer problems and complaints.
Customer Service Care Strategy Training Course
Cities: Kuala Lumpur,
Number of lessons:
Course duration: 14 hours
Employment: No
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Price: 987 USD
A customer service strategy that is effective and efficient is crucial to your business' growth. An customer service strategy is essential for building customer satisfaction. It will help you retain loyal customers, and increase repeat business. This course will teach you how to build long-lasting customer relationships and develop valuable customer-care strategies. Through stories and conversations, satisfied customers can become ambassadors for your company, and will be more likely to recommend your products or services to others.
Digital Marketing Masterclass Training
Cities: Kuala Lumpur,
Number of lessons:
Course duration: 5 Days
Employment: No
Promoting a variety brands on social media platforms is possible with digital marketing. The Masterclass Digital Marketing course covers key aspects of digital marketing via social media like Facebook, Instagram and Youtube. This course covers tips and strategies to grow your business. You can save money by not using brochures and posters to promote products. You can save time by not having to meet people. Instead, you can use your smartphone or laptop to promote your products. You need to not only focus on marketing and advertising, but also quality improvement and customer service in order to manage your business. You don't need to worry about digital marketing because everything will be in control.
Increase Your Business with Excellent Customer Service
Cities: Kuala Lumpur,
Number of lessons:
Course duration: 1 day
Employment: No
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Price: MYR880.00
It is crucial to get a customer. Is it enough to keep them coming back? One thing is essential to a successful business: excellent customer service and repeat clients. Resolving customer problems and building trust can help you build your business and become their friend. High customer satisfaction and excellent customer service are key ingredients to growing a business. Understanding and managing customer expectations is key to success.
Advanced Email Marketing Certification Training
Cities: Kuala Lumpur,
Number of lessons:
Course duration:
Employment: No
This course is ideal for anyone who wants to use email marketing as a marketing tool. This Advanced Email Marketing Course will provide advanced marketing strategies and guidelines for creating effective advertisements that promote products or services, solicit donations, build trust and brand awareness, and solicit sales/donations.
The Customer Service & Public Relations Masterclass
Cities: Kuala Lumpur,
Number of lessons:
Course duration: 2 Weeks
Employment: No
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Price: 7,800
Participants will be equipped with the Customer Service and Public Relations Masterclass Training Course. This course will provide them with tools, skills, and techniques that have been proven to work in creating corporate success. These tools can help to improve individual performance and generate high-value leads. They also teach skills to manage public relations and customer service dynamics to maximize potential for their products and services. Participants will return to work with superior technical and professional communication, public relations, and customer service skills. This is achieved by providing polite, helpful and memorable experiences for clients and delivering products and services.
Dynamics 365 For Customer Engagement For Customer Service MB230
Cities: Kuala Lumpur,
Number of lessons:
Course duration: 1 day
Employment: No
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Price: $1995
This course is for individuals who want to be a Microsoft 365 Enterprise Admin and have successfully completed one of the Microsoft 365 Workload Administrator certification paths. The Dynamics 365 Customer Engagement Functional consultant is responsible for performing research, capturing requirements and engaging stakeholders. They also translate requirements and configure the solution and application. The Functional Consultant implements the solution using codeless extensibility and application integrations.
Certificate Course in Machine Learning on AWS Cloud
Cities: Kuala Lumpur,
Number of lessons:
Course duration: 2.5 Months
Employment: No
This program introduces cloud computing. It also explains the evolution of Amazon Web Services. The student learns the basics of Elastic Cloud Compute(EC2), the features of EC2, and how to use AWS EC2 in different instances. Data Storage using Simple Storage Services (S3) is a detailed explanation of the concepts of creating S3 storage buckets, storage classes and versioning. It also explains how static website hosting works, cross-region replication and cross-region data replication through S3. Learn more about AWS Relational Database Service. Amazon Sage maker allows you to learn machine learning, NLP, and text mining with Amazon Comprehend. Machine Learning Services allows you to build prediction model. Amazon Machine Learning allows the developer to identify hidden patterns in the data and create models. Then, he can implement predictive applications that are based on these models. AWS allows developers the ability to create models according the specific requirements of an organization. This makes it easier to make better business and financial decisions. These models provide a prediction based upon probability. This allows us to test thousands potential product designs, improve the quality of customer service responses, and improve health care outcomes.